Support for Envato Buyers Forums Samsara Theme not installing

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    • #5458
      jioerger
      Member

      Hi!

      I just made a new WordPress install on a new hosting account for a new client at http://www.beautyforashesmusic.com. When I try to upload the Samsara theme, it will not upload and install. The error WordPress gives is very non-descriptive, so I’m afraid that isn’t much help. The tab description changes to “WordPress Failure Notice” and the screen simply says “Are you sure you want to do this? Please try again.”

      I have a screenshot of what happens, if that will help. Let me know where I can send it.

      I have tried installing other Themeforest themes from other authors to see if it was a problem with the WordPress install or the hosting setup, but they work fine. It’s only kicking back this theme. I’ve also tried downloading it twice off themeforest to see if it was a download error. It doesn’t appear to be. I’ve tried installing this about a dozen times now and I’m not sure what else to do to make this work. I have never had this much trouble uploading or installing a theme before.

      WordPress 3.9.1 is installed and not showing any available updates.

      Any assistance you can give is much appreciated.

      Thanks! Jillian

    • #5462

      Sorry for the inconvenience.

      Sometimes, maybethe theme file size is bigger than the preset value in php.ini
      You can try to upload the theme to wp-content/themes/ folder via FTP.

      Or change the php configuration in php.ini like this topic http://wordpress.org/support/topic/are-you-sure-you-want-to-do-this-please-try-again-4

      Please note, you should make sure you uploaded the wordpress intallation zip file, not the main zip file.

      Thanks

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