[ERROR] Failed to import

[goldeneaglesteam]

hi,
I moved my website to another domain and activate the theme, now I try to import data but this error appears
[ERROR] Failed to import “One Click Demo Import – log_file_2018-04-13__07-22-19” (Media)

The demo import has finished, but there were some import errors.
More details about the errors can be found in this log file

[FocuxTheme Support]

You can ignore this error, it means this log_file_2018-04-13__07-22-19 file doesn’t exist on our server, it’s an unused file.

[goldeneaglesteam]

ok.

thank you

[FocuxTheme Support]

You’re welcome!

[YBZLLC]

This reply has been marked as private.

[FocuxTheme Support]

Hi

Sorry for the delay!

Is it always stay in loading screen without any error information?

Because there are many pictures needed to download to your server, so the process is a little slow.

Also, we include the demo data in the “All File zip package”, if you download the All File package on Themeforest, you can find the demo data in the folder.

By the way, if you don’t mind send me your WP Login details via the private reply, I will help you import the demo data.

Thanks

[YBZLLC]

This reply has been marked as private.

[FocuxTheme Support]

Hi

I imported the demo data to your site. I deactivated your plugins then import the demo, it works.

Thanks

[YBZLLC]

This reply has been marked as private.

[FocuxTheme Support]

You’re welcome!

[Author]

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