Internal Server Error

[pgregory]

I downloaded a plug-in and when I hit the activate button, I got a “internal server error” message. I removed the plug-in and tried to download a different one, and had the same result. It doesn’t appear that I can download plug-ins with the theme without getting bounced out of the site. Please help!

[FocuxTheme Support]

How about it after you change the other theme?

It seems a server configuration issue.

[pgregory]

I’m not sure what you’re suggesting I do to fix the problem. Please explain. Thanks!

[FocuxTheme Support]

I mean that you can try to change the other theme temporary, then active the plugins again, I just wanna make sure whether it’s a server issue or theme issue first.
If you still don’t know how to do, please send your wordpress site link and login information here with private reply, I will help you to check it.

[pgregory]

This reply has been marked as private.

[FocuxTheme Support]

I will figure out as soon as possible.
You forgot to tell me your site link.

[pgregory]

This reply has been marked as private.

[pgregory]

That was one of the plug-in I tried to activate (Mybooktable). Should I try it again on my side?

[pgregory]

I re-downloaded the plugin MyBookTable and when I hit “activate”, I got the Internal Server Error again.

[FocuxTheme Support]

This reply has been marked as private.

[FocuxTheme Support]

And just upload the plugin to your server but don’t active it, let’s me test it on your site.

[pgregory]

I downloaded a different plug-in (TablePress) and it worked fine. I wonder if the problem is only with Amazon-related apps on this theme???

[FocuxTheme Support]

I’m not sure, because there are so many third-party plugins, It’s difficult to know all the plugins, so the theme only tested with the popular plugins.

[pgregory]

I uploaded the MyBookTable plugin to the site, but did not activate it. Let me know if you need anything else. To get it, I just typed “Mybooktable” in the plug-in search box in WordPress.

[FocuxTheme Support]

Replied you in Email.

I tried to install and active mybooktable plugin with oldcar theme on my local sever and VPS hosting, it works fine on both

And I also tried on your server, yes, I got 500 internal server error. It's really weird.

I only have one last idea, edit wp-config.php enable WP_DEBUG, set it to true, then, active the plugin, maybe it will show some php information can help me.

Also, is it possible to ask your server admin or server provider to show your php log, check there's any errors in the log file, 
I can't make sure it's 100% a server issue or theme issue, but I have tried to actived it on my the other bluehost, it works fine.

And, I asked my friend to test it with oldcar theme on his hostgator and hawkhost, it also works fine.

[FocuxTheme Support]

Hi

I tried to actived all plugins, but there’s no errors.
Which plugin you actived that it’s shows Internal server error?

By the way, I found there’s an error notification on the top “The plugin mybooktable/mybooktable.php has been deactivated due to an error: Plugin file does not exist.”

[Author]

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