Support for Envato Buyers › Forums › DGWork › Issue with mobile product listings rendering
- This topic has 18 replies, 2 voices, and was last updated 7 years, 10 months ago by
FocuxTheme Support.
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AuthorPosts
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April 12, 2017 at 9:15 pm #11478
bdendas
ParticipantI’m having issues on all of my category pages on my mobile site.
When the page loads product listings look as they should but when I start to scroll down the page the images resize, leaving product descriptions and listing to overlap.
Example:
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April 13, 2017 at 8:33 am #11481
FocuxTheme Support
KeymasterHi
What’s brand of your mobile phone?
I checked it, but it looks fine https://www.dropbox.com/s/95hay8163u8eyq7/Screenshot%202017-04-13%2016.32.55.png?dl=0
Thanks
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April 14, 2017 at 5:17 pm #11482
bdendas
ParticipantI’m using the Google Chrome app on my iPhone.
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April 16, 2017 at 10:13 pm #11485
FocuxTheme Support
KeymasterSorry for the delay, because I still can’t reproduce this issue on my mobile phone, today is Monday here, I’m going to check it on the other mobile phones from my partners. I will let you know the testing result.
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April 17, 2017 at 9:53 am #11492
FocuxTheme Support
KeymasterAlthough I still can’t reproduce the issue, but you can give a test
Put the following custom CSS into DGWork options > Custom Code > Custom CSS
.dgwork-product-grid .type-download{margin-bottom:1.2em;}
Also, how about my demo page on your mobile phone? http://demo.themevan.com/dgwork/shop/ and http://demo.themevan.com/dgwork/products/themes/
Thanks
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April 17, 2017 at 3:12 pm #11497
bdendas
ParticipantTried that CSS code but that did not work. Also those pages look fine on both Safari and Google Chrome.
It is pretty inconsistent throughout the site on different category pages
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April 17, 2017 at 4:09 pm #11501
FocuxTheme Support
KeymasterI noticed that you have minified the theme CSS files, right? I’m not sure whether it’s caused by the minify plugin, so you try to deactivate it and check again. Also, you can tell me which minify plugin you use that I can test the theme with it on my local site.
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April 17, 2017 at 4:32 pm #11502
bdendas
ParticipantBy minify, I believe you are talking about our WP Fastest Cache plugin
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April 17, 2017 at 8:14 pm #11505
FocuxTheme Support
KeymasterI will install this cache plugin and test the product grid again.
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April 22, 2017 at 2:56 pm #11554
FocuxTheme Support
KeymasterHi
Could you tell me your email that I can share the new version to you on dropbox? I fixed the overlapping issue, it works fine on my device at least, but I’m not sure how about on your site.
Thanks
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April 22, 2017 at 4:46 pm #11555
bdendas
ParticipantThis reply has been marked as private. -
April 23, 2017 at 9:44 pm #11556
FocuxTheme Support
KeymasterHi
I shared the files on dropbox, please check your inbox and download it within 3 days, the files will deleted after 3 days.
Reinstall DGWork and ThemeVan Shortcodes plugin, clear your site or browser cache and check again.
In this version, I added hide free text option in product editing page and EDD product grid element in Visual Composer.
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April 24, 2017 at 9:56 pm #11557
bdendas
ParticipantThis reply has been marked as private. -
April 25, 2017 at 2:45 pm #11560
FocuxTheme Support
KeymasterThis reply has been marked as private. -
April 25, 2017 at 5:02 pm #11561
bdendas
ParticipantYou’re a badass! Thanks John.
I’ll download these later today and let you know when I do.
Much Thanks!
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April 25, 2017 at 9:14 pm #11562
bdendas
ParticipantThis reply has been marked as private. -
April 26, 2017 at 9:39 am #11567
FocuxTheme Support
KeymasterStrange.
1. Could you show me which page the product items are stacked together? Because it looks fine when I checking on Mac + Chrome.
2. Try to edit Custom heading in Visual Composer, reset the font size for mobile https://www.dropbox.com/s/o0s2p4lj3v5kkui/Screenshot%202017-04-26%2017.36.57.png?dl=0 You can set it to 1.5rem.
3. This is the screenshot when checking on my computer https://www.dropbox.com/s/x6s11rttqth3g82/Screenshot%202017-04-26%2017.37.58.png?dl=0 How it looks on your computer? What browser do you use?
Thanks
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April 29, 2017 at 11:37 pm #11570
bdendas
ParticipantIt actually looks fine now. Sorry about the confusion
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April 30, 2017 at 4:59 pm #11571
FocuxTheme Support
KeymasterThat’s all right!
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