Login issue

[markhatter]

Hi,

When I login to my site from this link – https://markhatter.co.uk/account/
It just goes to a blank page after. This was working before I upgraded to the latest theme I think.

Please could you take a look as this is an issue that is causing problems for my customers.

Thanks

[FocuxTheme Support]

Hi

Please go to Products > Settings > General Tab, check “Login Redirect Page” option, have you set a page for this option?

If this setting is correct but still redirect to the blank page, please edit wp-config.php file (in the root folder of your site), change define(‘WP_DEBUG’, false) to true, then refresh the blank page, check if there’s any error information.

Thanks

[markhatter]

Sorry, I think this was due to a caching plugin.

[FocuxTheme Support]

So if you deactivate the cache plugin, the page is displayed as normal? What cache plugin do you use?

[markhatter]

Hi,
yes, once I deactivated it, it worked. I need to go through and work out which setting is causing it.

The plugin is W3 Total Cache

Thanks

[FocuxTheme Support]

You could ask W3 Total Cache or EDD support.

[Author]

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