only admin can access dashboard !!

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    • July 13, 2019 at 9:55 am #24764
      goldeneaglesteam
      Participant

      hi,

      after updating , editors can’t access admin panel

    • July 16, 2019 at 6:24 pm #24803
      FocuxTheme Support
      Keymaster

      Can you provide me more details about this issue?
      The editor role can’t access WP backend? or Account page?
      Have you installed any other plugin after you updated the theme?

      Thanks

    • August 14, 2019 at 1:53 pm #25150
      goldeneaglesteam
      Participant
      This reply has been marked as private.
    • August 15, 2019 at 7:26 pm #25159
      FocuxTheme Support
      Keymaster

      In most cases, maybe it’s blocked by a plugin, so can I deactivate the plugins one by one? Or you can do it by yourself.

    • August 23, 2019 at 4:28 pm #25228
      goldeneaglesteam
      Participant

      OK please do it for me ..

      thanks

    • August 23, 2019 at 7:42 pm #25238
      FocuxTheme Support
      Keymaster

      Hi

      It’s caused by Indeed Ultimate Affiliate Pro plugin. You can ask this plugin developer why the editor can’t log in the backend if this plugin is activated.

      Thanks

    • August 25, 2019 at 4:05 pm #25248
      goldeneaglesteam
      Participant

      thank you .. yes they solved the problem

      i’m sorry , but i worked 3 day trying solve it.

      thanks

    • August 29, 2019 at 7:39 pm #25286
      FocuxTheme Support
      Keymaster

      OK, glad to hear this!

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