FocuxTheme Support

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  • March 3, 2017 at 4:22 pm in reply to: Excessive server load caused by ? #11301
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    February 26, 2017 at 8:37 pm in reply to: DGWork compatibility #11299
    FocuxTheme Support
    Keymaster

    Hi

    1. We haven’t tested the theme with those plugins, because we don’t have them. If they have built-in CSS style, I think they are compatible with the theme. Anyway, we will test the theme with those plugins in the later version.

    2. I recommend BackWPup plugin, the free version is enough.

    3. If you use the latest version of DGWork, you can hide the price via product editing page > Item details section.

    Thanks!

    February 24, 2017 at 2:14 pm in reply to: NEED HELP – Images are cut in Product Boxes #11297
    FocuxTheme Support
    Keymaster

    OK

    If you have any issues, just let me know.

    February 23, 2017 at 5:07 pm in reply to: change book side #11295
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    February 23, 2017 at 5:03 pm in reply to: NEED HELP – Images are cut in Product Boxes #11294
    FocuxTheme Support
    Keymaster

    Hi

    You can change your featured image size tp about 1000 x 650 in photoshop, or any other size which will not make the picture cut off in the container.

    Because the height of all grid item are equal to each other, so the higher picture will cut off. If you set EDD Product Grid to masonry layout, the height of picture container is limited.

    Let me know if anything I missed.

    Thanks

    February 23, 2017 at 4:50 pm in reply to: Visual Elements Addon For Beaver Builder #11293
    FocuxTheme Support
    Keymaster

    Hi

    I don’t quite understand, is it possible to make a short screen video or screenshot to show how to reproduce the issue? Please give the following tests

    1. How about deactivate the other plugins exclude beaver builder and check again?

    2. How about if you switch to another theme? For example, use WordPress default theme.

    Thanks

    February 21, 2017 at 8:21 pm in reply to: Theme features question #11289
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    February 21, 2017 at 8:19 pm in reply to: change book side #11288
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    February 21, 2017 at 8:10 pm in reply to: Blog Page – Subtitle/Background Header | Menu – underline current position #11287
    FocuxTheme Support
    Keymaster

    Hi

    1. For add subtitle to the blog pages, there’s a known bug, the subtitle and header background field is hidden when selecting those blog templates. I will fix this issue in the next version. Now, there’s a quick solution. Just change page template to default, then you will see ‘Page Header Tagline’ field and some header related options in the common custom page setting area, add your text, change header picture, then change the template back to the blog template, save the page.

    2. I’m not sure how your set up the menu, the underline is automatic added. Could I check your website?

    Thanks

    February 20, 2017 at 3:33 pm in reply to: Cannot save general settings (after the WP update) #11283
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