[FocuxTheme Support]

Hi

Could you post your website link and admin login details via the private reply? I need to check some settings before make sure the reason.

Thanks

[FocuxTheme Support]

Could you send me your backend link and Login details via the private reply? I’m not sure the reason so I have to check some related settings.

Thanks

[FocuxTheme Support]

Hi

Please go to Mofect Mobile > Mobile Web App page, check if the App is not activated.

Also, what the version of your Mofect mobile plugin and Mostore app?

You can check the app version from https://yoursite.com/mobile/config/info.json

Thanks

[FocuxTheme Support]

Hi

I have replied to you on Themeforest.

1. The player works fine on my browser ( Macbook + Chrome / Safari), It will be clickable after all resources of the page loaded. Also, if it still not clickable, please open chrome console panel, check if there’s any Error information?

2. I see the post meta info is already hidden. Don’t you want to hide the post meta information? If my understanding is incorrect, could you remind me again what you want to do?

Thanks

[FocuxTheme Support]

Great!

[FocuxTheme Support]

Hi

I will fix this CSS issue in the next version, now you can add the following CSS until you update the next version.

#edd_user_commissions_overview table{
   width: 100%;
   margin-bottom: 30px;
}

Thanks

[FocuxTheme Support]

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[FocuxTheme Support]

Hi

After I deactivate W3 Total cache plugin, the issues are fixed.

So maybe you can try to use another cache plugin such as Autoptimize plugin or ask W3 Total cache plugin support.

Thanks

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