[FocuxTheme Support]

Hi

Please use this version to replace the old file https://www.dropbox.com/s/6xc2iqli3zlker8/page-account.php?dl=0

Thanks

[FocuxTheme Support]

Sorry.

I have installed Samsung browser and tested the page, not sure the reason, still can’t reproduce the previous issues.
So I have tried to rebuild a new homepage to fix some responsive issues. Because I found there are too many nested rows in your homepage.
The new homepage is here: https://www.vatoce.com/ar/new-home/ You can compare it with your old homepage, know where I’ve changed. Also, please check it on your Samsung phone again.

By the way, I suggest you can deactivate W3 Total Cache plugin while debugging the layout issue, also I found W3 Total has too many options so that it may cause the CSS issues by incorrect option configuration. I suggest you use the Autoptimize plugin, it’s easy to use and fast.

For those two issues

1- Clickable elements too close together

Have it pointed out which elements? If the elements in the page builder, you can try to add margin or padding space in design options tab when you edit an element.

2- Content wider than screen.
I rebuilt the home page, maybe this issue will be fixed, but I’m not sure, please check it on your Samsung smartphone. I just checked it on iPhone 6s, the content width is normal.

[FocuxTheme Support]

Sorry for the delay.

We have tried to add the shortcode to the account page header, but the page layout is broken, that’s why we haven’t added this feature to the new version.

May I ask you that what you actually want to do with inserting the shortcode? Just want to change the header picture? Or append the new content to this page header?

For the download button placement issue, I see it this time. Please add the following new CSS to Appearance > Customize > Additional CSS

.edd_free_downloads_form_class{
   display:flex;
   justify-content: center;
}

Thanks

[FocuxTheme Support]

Hi

1. I suggest you activate the Child theme first, create a new folder called page-templates, copy this new template to this folder. https://www.dropbox.com/s/6xc2iqli3zlker8/page-account.php?dl=0

2. Because EDD Recurring is not a part of this theme, I’m not sure the settings of this plugin, but for EDD settings, you can check if you have checked “require login” option? https://www.dropbox.com/s/zbrwy0kokyzj8ap/edd_settings.jpg?dl=0 , or, you can ask the plugin support.

3. I suggest you ask EDD support, because this issue is out of the theme features.

Thanks

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[FocuxTheme Support]

I just guess maybe this error is caused by Async JavaScript plugin, you can reset this plugin to ignore jquery.js.

Thanks

[FocuxTheme Support]

I’m sorry for the delay!

First of all, I fixed the animated typing issue through upgrading ThemeVan Shortcodes plugin. Now I delete typing block from the home page, but “Uncaught ReferenceError: jQuery is not defined” still exists.

So, can I deactivate your plugins one by one to find if it’s caused by a plugin?

[FocuxTheme Support]

For the product image, can I check your website?

For the last issue, please go to Appearance > Theme options > Shop page, you will find “Select Account page” and “Select checkout page”, just choose the correct page for these two options.

Thanks

[FocuxTheme Support]

I’m so sorry for the delay!

For the free label, if you want to change the free label which is generated by page builder, you should use the following CSS and find “Free” string in ThemeVan Shortcodes plugin with Loco plugin.

.tmvs-grid .post .freeLabel{
    width: 50px;
    height: 50px;
    position: absolute;
    top: -10px;
    right: -10px;
    z-index: 10;
    text-align: center;
    line-height: 50px;
    background: #3ebab2;
    color: #fff;
    border-radius: 200px;
} 

But if the free label on the product category page, you should use this CSS:

.dgwork-product-grid .type-download .freeLabel {
    width: 50px;
    height: 50px;
    position: absolute;
    top: -10px;
    right: -10px;
    z-index: 10;
    text-align: center;
    line-height: 50px;
    background: #3ebab2;
    color: #fff;
    border-radius: 200px;
}

[FocuxTheme Support]

Sorry for the delay!

Did you actually mean you want to add the new fields to the contact form? If so, you can do it via Contact Form > Edit the contact form, then you can add the new field on this page. The DGWork contact form is based on Contact Form 7 plugin, here is the documentation: https://contactform7.com/docs/

Thanks

[Author]

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